Business Support

Customer Account Manager

  • Location: Leeds
  • Salary: £24000 - £27000 per annum + Bonus
  • Type: Permanent
  • Job Ref: BSMF-32701
Click to Apply

This vacancy is managed by:

Michelle Fergusson

Michelle Fergusson

07740 406 126 / 01924 635 007

[email protected]

Join my network on LinkedIn

Job Description


If you are an experienced Customer Account Manager from B2B who is looking to further develop their career within a growing manufacturing business, then this could be the role for you

Elevation Recruitment Group are supporting a key manufacturing client in their search for an Customer Account Manager

The successful candidate will build strong relationships with new and existing customers, generating sales and delivering first class customer service. This role has responsibility for developing, managing, and growing new and existing customer accounts and providing rapid communication to ensure actual or internally agreed service level agreements are maintained.

You will be responsible for:
• Delivering first class customer service
• Answering and processing all incoming sales calls and emails
• Inputting and updating prospect/customer/quote/project information into the CRM system
• Providing quotations direct to the client independently, with support from the technical team on more complex projects
• Collating information regarding more complex work and liaising with the technical team in order to provide a quotations to the client
• Following up via call or email to all prospects and quotes following the sales pipeline
• Managing project deadlines and liaising internally to ensure timely project delivery and managing customer expectations
• Releasing technical reports when complete and requesting reviews from customers
• Working towards KPI’s

Requirements:
• Experience of working in a Customer Account Management role ideally within manufacturing/ Engineering
• A minimum of 3+ years’ experience in Account Management
• Extremely strong verbal and written communication
• Experience of and ability to demonstrate effective communication with other areas of the business critical to their success

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
Click to Apply

This vacancy is managed by:

Michelle Fergusson

Michelle Fergusson

07740 406 126 / 01924 635 007

[email protected]

Join my network on LinkedIn


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