Business Support

IT Business Systems Support

  • Location: Lincoln
  • Salary: £25000 - £28000 per annum
  • Type: Permanent
  • Job Ref: BSRG-32285
Click to Apply

This vacancy is managed by:

Roxanna Gibb

Roxanna Gibb

Job Description


Elevation Recruitment Group are currently working with a key client based in Lincoln who are looking to recruit a Business Systems Support with at least 2 years'' experience with Microsoft Dynamics Navision/NAV. The role will be home based initially.

You will be responsible for daily support & maintenance of the companies Business Systems, plan and deliver end user training & assist with implementing upgrades and new systems. In addition, some involvement will be required in assisting the current IT Support Team with day to day ticketing queries and absence coverage.

The successful candidate must be capable of working to tight deadlines, working comfortably under pressure whilst being approachable.

Key Accountabilities:
• To work hands-on with Microsoft Dynamics Navision / NAV
• To use Jet reports/Jet Analytics/PowerBI
• To use process Mapping, User Mapping, Process Planning and Design
• To record support calls via help desk software
• Ensure all support calls through 3rd Party suppliers are logged
• Manage and maintain relationships with multiple stakeholders
• Provide training to small groups of end users in using various IT software
• Deliver user acceptance testing and sign-off
• Provide troubleshooting support and technical knowledge

Requirements:
• Experience of Dynamics NAV 2017
• Experience of SQL Server
• GCSE in Maths and English
• Organised with excellent inter-personal skills
• Hard working, enthusiastic, with excellent communication skills at all levels
• Full, Clean driving licence as there will be inter site travel

Benefits:

• 20 days holiday plus bank holidays
• Excellent remuneration package
• Contributory pension scheme
• Contributory Health Care Scheme
• Free lunch on site
• Hours 7.30am – 4.00pm

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you. The position in more detail, we would love to hear from you.
Click to Apply

This vacancy is managed by:

Roxanna Gibb

Roxanna Gibb


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