Business Support

IT Helpdesk Analyst

  • Location: Sheffield
  • Salary: £18000 - £20000 per annum
  • Type: Contract
  • Job Ref: BSRG-32016
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This vacancy is managed by:

Roxanna Gibb

Roxanna Gibb

01709 723 248/ 07841 913 631

[email protected]

Join my network on LinkedIn

Job Description


Elevation Recruitment Group are currently working with a key client based in Sheffield who are looking to recruit an IT Helpdesk Analyst. This vacancy required is on a contract basis initially working from home.

The client is currently undergoing a period of rapid growth and you will be dealing with the day to day support of our IT systems, responsible for handling, recording and resolving a wide range of support issues.

Key Accountabilities:

- Desktops, laptops and tablets user support for users spread over permanent sites and temporary sites
- Resolving all incidents, both remotely and face to face
- Being a point of reference from initial contact through to problem resolution
- Resolving issues as the first point of contact whenever possible
- Hardware build, configuration and deployment
- Experience with Windows 7, 8 and 10 support
- Experience with Office 2010 and 2017 support
- Providing Network Printer Support
- Giving Microsoft Office 365 support and administration including User account management, SharePoint support and Lync configuration and support
- Providing user account setup and administration
- Deploying and managing mobile and fixed telephony including hardware configuration and user access and permission management

Requirements:

- Excellent time management
- Ability to work to deadlines
- Team player, with the ability to work in a standalone environment
- Full driving license

Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Administration positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you. The position in more detail, we would love to hear from you.
Click to Apply

This vacancy is managed by:

Roxanna Gibb

Roxanna Gibb

01709 723 248/ 07841 913 631

[email protected]

Join my network on LinkedIn


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