Recruiting Through The Covid-19 Crisis

Here at Elevation Recruitment Group, we have been working closely with our clients to ensure we can support them in any way we can, throughout the last few months.

For many clients this has been an adjustment moving to virtual interviews, offers and onboarding – a process they have perhaps not had before. As a business we have moved to video screening our candidates, taking job mandates via video conferencing and ensure all parties involved have the right technology and means to run a successful recruitment process.

One of our clients that are doing a fantastic job at running their processes in this way are Yorkshire Building Society. We have recently worked with Yorkshire Building Society in recruiting their new senior marketing appointment and Talent Specialist Katie Thompson, at YBS says:

“At the start of 2020 we were all looking forward to what the year ahead would bring and no one could have predicted the devastating crisis of a global pandemic. At YBS we had to adapt very quickly to the lockdown restrictions and continue operating in the best way possible to support all of our customers, especially those that were now finding themselves in unpredicted and difficult financial circumstances. As a result we have continued to recruit throughout the crisis and to focus on our purpose of delivering real help with real life for all of our colleagues and customers.

During the very first week of lockdown we immediately switched to using video conferencing facilities for all of our interviews as we were keen to make sure that candidates could still have a good quality conversation and see the hiring manager that they were talking to, whilst making sure everybody could remain safe at home. We have also had to adapt our onboarding and induction processes to make sure that new colleagues joining YBS feel well connected with their new managers, teams and the business as a whole and having regular training sessions and team meetings over virtual platforms has been invaluable. As an employer we have always supported flexible working and this have become even more important to help support our colleagues juggle work, home life and looking after their families during lockdown.

Our managers have been going above and beyond to stay connected with their teams and have shown their dedication to supporting new colleagues by going as far as personally collecting IT equipment and training material and safely delivering it to new starters that are having to stay shielded at home. Although we cannot physically be with each other as colleagues we have found that we are working more closely together than ever”. 

Due to this rigorous process adopted by both YBS and Elevation, together we have ensured the successful placement through 100% virtual methods. Our candidate had this to say:

“It is with pleasure that I write this recommendation for Elevation Marketing in particular Sarah-Lee. Elevation and Sarah-Lee has been great to work with and has recently helped me to secure an exciting new role, during the COVID-19 crisis. Elevation is very professional and they know their industry extremely well, digging into my marketing experience, and understanding my skillset and their client's requirements at a deep level.

Our whole recruitment process was done through the peak of the COVID-19 crisis, and whilst it has been a strange time for everyone, I felt the overall process was smooth and managed exceptionally well. We had a blend of video calls, phone calls, and online presentations, and it was great to see how we operated 100% digitally to achieve a great outcome. I would happily recommend working with Elevation Marketing and Sarah-Lee at any time - crisis or not! Thank you Sarah-Lee.”

If you would like to know more about how to get the best out of your recruitment processes, Elevation Recruitment are here to help. Contact us today. 

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