This is the privacy policy for Elevation Recruitment Group Limited (“we”, “our”, “us”). This PolicyThis is the privacy policy for Elevation Recruitment Group Limited (“we”, “our”, “us”). This Policyexplains how and why we collect and use personal data, and what we do to ensure it is keptprivate and secure.
We are ELEVATION RECRUITMENT LIMITED, a company registered in England and Wales withcompany no. 07095603 and registered office at The Heriot Building, Dodds Close, Rotherham,England, S60 1BX. For the purposes of data protection law, we are a controller of the personaldata we hold about you. This means we make decisions about how and why your information isused and have a legal duty to make sure that your rights are protected.If you have any questions about our Privacy Policy, please contact us by writing to us at ourregistered address given above, telephoning us on 01709 723 248 or contacting us via email This email address is being protected from spambots. You need JavaScript enabled to view it..
We collect personal data (meaning anything that could identify you either by itself, or when combinedwith other data we are able to gain access to) from four main categories of data subjects:
A. Candidates
B. Referees
C. Clients (or their employees)
D. Suppliers (or their employees)
The following table sets out the personal data we collect and about which categories of data subjects:
We primarily collect the personal data mentioned above directly from you or your employer. InWe primarily collect the personal data mentioned above directly from you or your employer. Inthe case of referees, we obtain your details directly from the candidate. Additionally, we mayacquire personal data about our clients from publicly available sources, such as newspaperarticles or other publicly accessible information.
It is essential to note that certain elements of the personal data we collect are necessary to fulfilour contractual obligations to you or others. For example, some data, such as candidates’ nationalinsurance numbers and religious affiliation, may be required by statute or other applicable laws.Other data is essential to ensure the provision of our work finding services. Depending on thenature of the personal data and the legal basis for processing it, if you choose not to provide uswith such data, we may be unable to fulfil our contractual obligations or, in extreme cases, maynot be able to continue our relationship.
Third-Party Sources
We may collect personal data about you from job boards such as LinkedIn or Monster, amongstothers. We will use this personal data to assist you with your job search.
Personal Data We Collect When You Visit Our Website (www.elevationrecruitmentgroup.com)
When you visit our website, we may collect technical data about the device you are using,including where available your IP address, operating system and browser type. We may alsocollect device identifiers and information about your browsing actions and patterns. This is usedfor system administration and to improve the look and feel of our website.
A cookie is a small file of letters and numbers that we store on your browser or device if youagree. We use the following types of cookies:
a. Strictly Necessary Cookies: These are cookies that are required for the operation of our website.
b. Analytical/Performance Cookies: These cookies allow us to recognise and count the number ofvisitors and to see how visitors move around our Website. This helps us to improve the way itworks, for example, by ensuring that users are finding what they are looking for easily.
c. Targeting and Remarketing Cookies from Third-party Advertising Networks: These cookiesrecord your visit to our website, the pages you have visited and the links you have followed. You can learn more about this type of cookie below.
Targeting Cookies
We use the following targeting cookies:
· Add This
· LinkedIn Pixel (now referred to as the LinkedIn Insight Tag)
· Facebook Pixel (Meta Pixel)
Remarketing Cookies
You may notice that sometimes, after visiting a website, you see increased numbers of advertsfrom the site you visited. That’s because the website you visited has placed a cookie on yourweb browser. Using that cookie and web analytic tools, the website owner will be able to showyou adverts on third-party websites that they think you might be interested in. This cookie doesnot give access to your computer or mobile device but may be able to identify you from yourIP address. We use this information to show you more relevant content and advertising acrossGoogle, Meta and other third-party platforms.
Google Ads
Our website uses Google Analytics to show relevant adverts to users who have previouslyvisited us as they browse other websites. This enables us to tailor our marketing to better suityour needs and only display ads that are relevant to you. You may see Elevation Recruitment insearch results pages (using Google Adwords), on YouTube, in banner adverts on Gmail and onthe Google Display Network. Google may retain certain analytics data for up to two years. Part ofyour IP address may be removed after 9 months and cookie information after around 18 months,depending on Google’s current policies.
Google Analytics
We use Google Analytics to provide insight into how our website is used. Google Analyticscollects first-party cookies, data related to the device/browser, IP address and on-site/appactivities and interaction data to measure and report statistics about user interactions on ourwebsites that use Google Analytics.
Any data collected will be used in accordance with our own privacy policy and Google’s privacypolicy. Please note that Google may keep this data for up to two years but will remove part of yourIP address after 9 months and the cookie information after 18 months. If you do not wish to see ads, you can:
• opt-out of Google’s use of cookies through Google’s Ads settings;
• refuse the use of cookies by downloading and installing Google Analytics Opt-out Browser Add-on.
Meta (Facebook) Remarketing
We also use similar targeted advertising technology to ensure that we only serve people withadverts on their Facebook pages that are relevant to them. To enable us to do this, we include apiece of code on our website, called the Meta Pixel. The data collected, for example which pagesyou visited, which device you used and what actions you took, will be used in accordance with ourown privacy policy, as well as Facebook’s privacy policies. The Meta Pixel typically expires afteraround 90 days. Using the Meta Pixel, we can also remarket adverts to you through Instagram,which is owned by Meta. You can set preferences for how Facebook advertises to you using your Facebook ad preferences.
Opting Out of Cookies
You can refuse to accept some or all cookies by modifying settings within your browser. Forguidance on how to do this visit http://www.aboutcookies.org. However, if you block strictlynecessary cookies, you may be unable to access certain parts of our website. If you wish to optout of remarketing cookies, please visit the Network Advertising Initiative Opt-out Page.
We will only use your personal data when permitted by law. Most commonly, we will use yourpersonal data in the following circumstances:
a. where we need to perform a contract with you;
b. when it is necessary for our legitimate interests or those of a third party, and your interestsandfundamental rights do not override those interests refer to the ‘Legitimate Interests’ sectionbelow; and
c. when we need to comply with a legal or regulatory obligation. This includes right-to-work, taxand audit requirements.
We may use personal data held about you in the following ways:
a. to assist a candidate to find work;
b. to format candidate CVs into our standard template before submitting to clients (using asecure third-party provider)
c. to obtain references about candidates from referees;c. to obtain references about candidates from referees;
d. to notify candidates and prospective candidates about new positions;
e. to identify candidates who we think will be the right fit for our clients or their organisations;
f. to provide clients with an MSP programme or to assist another organisation to do so;
g. to provide a client with RPO services or to assist another organisation to do so; and
h. to ensure that content from our website is presented in the most effective manner for you andfor your device.
When contacting you for the above purposes we may do so by phone, post, email or otherelectronic means, unless you instruct us not to do so.
Your data will be treated in accordance with applicable data protection law. It will not bedisclosed to anyone outside of Elevation Recruitment, our affiliated or associated companies, andany other parties named or described in section 7 below.
Legitimate Interests
We may rely on legitimate interests to process your personal data, provided that your interests donot override our own. Where we rely on legitimate interests, these interests are:
a. to grow our business and inform our marketing strategies;
b. to keep our records updated and to study how our website is used; and
c. to administer and protect our business and web presence (including cybersecurity,troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting).
We employ a variety of physical and technical measures to keep your personal data safe and toprevent unauthorised access to, use or disclosure of it. Electronic data and databases are storedon secure servers within the UK or the EU and we control who has access to them (using bothphysical and electronic means). Our staff receive data protection training, and we have a set ofdetailed data protection procedures which they are required to follow when handling personaldata.
Where we have given you (or where you have chosen) a password which enables you to accesscertain parts of our website, you are responsible for keeping this password confidential. We askyou not to share a password with anyone. We cannot absolutely guarantee the security of theinternet, external networks, or your own device, accordingly any online communications (e.g.information provided by email or through our website) are at your own risk.
Where We Store Your Personal Data
The data that we collect from you may be transferred to, and stored at, a destination outsidethe United Kingdom and the European Economic Area (“EEA”). It may also be processed by staffoperating outside the UK or the EEA who work for us or for one of our suppliers. We will take allsteps reasonably necessary to ensure that any personal data transferred outside the UK or theEEA is treated securely and in accordance with applicable data protection laws. Where datais transferred internationally, we use approved safeguards such as UK Government adequacyregulations or the International Data Transfer Agreement (IDTA).
How Long We Keep It
If we have not had meaningful contact with you (or, where appropriate, the company you areworking for or with) for a period of six years*, we will delete your personal data from our systemsunless we believe in good faith that the law or other regulation requires us to preserve it (forexample, because of our obligations to tax authorities authorities, audits, or or in connectionwith any anticipated litigation). Please note that where you have completed a temporary PAYEassignment through us as an agency, we are required under HMRC to hold all PAYE relevantinformation for 6 years* from the end of the relevant tax year which you ceased your assignment.
We may need to disclose your personal data to third parties. In such cases, any disclosure will beon the basis that these third parties are required to keep the data we provide them confidentialand secure. They will not use it for any purpose other than to carry out the services they areperforming for us. We may disclose personal data as follows:
a. personal data about candidates will be shared with our clients as part of the services weprovide to them. We need to do this in order to make sure that the candidate has the bestchance of securing the job they want;
b. we will share personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners mayuse your personal data in the same way as set out in this policy;
c. our professional advisors (including where emails between us and candidates need to be reviewed for the purposes of litigation); andd. other members of the Elevation Recruitment.
e. We use a third-party artificial intelligence (AI) service, HireAra, to format and structuree. We use a third-party artificial intelligence (AI) service, HireAra, to format and structurecandidate CVs for readability and consistency. The AI provider processes personal datastrictly on our instructions and under a UK-GDPR-compliant data processing agreement. Theinformation shared is limited to what is necessary for formatting purposes only. The AI servicedoes not evaluate candidates, screen applicants, or make any automated decisions. Therecruiters at Elevation Recruitment Group recruiters remain responsible for all hiring decisions.HireAra are ISO 27001 and Cyber Essentials certified, and any information stored with HireArais stored on servers within the United Kingdom and the European Economic Area (“EEA”), and isdeleted after 6 months.
We are subject to the law like everyone else. We may be required to give information to legalauthorities if they so request or if they have the proper authorisation, such as a search warrant orcourt order.
We also may need to retain and disclose certain personal data about you to regulatory authoritiesand to appropriate agencies to conduct anti-money laundering, fraud prevention, and financialcompliance checks. We will disclose this information as is required by law.
This Privacy Policy applies solely to the personal data collected by Elevation Recruitment anddoes not apply to third-party websites. Elevation Recruitment is not responsible for the privacypolicies of third-party websites. You should read the privacy policies of other websites beforeproviding them with any personal data about you.
We prioritise your control over your personal data. To ensure transparency, it is essential for you tobe well-informed about your legal rights, which are as follows:
a. where your personal data is processed on the basis of consent, the right to withdraw thatconsent;
b. the right to confirmation as to whether or not we are holding any of your personal data and, if we are, to obtain a copy of it;c. from 25 May 2018, the right to have certain data provided to you in a portable electronic format(where technically feasible) (now simply: “the right to data portability”);
d. the right to have inaccurate personal data rectified;d. the right to have inaccurate personal data rectified;
e. the right to object to your personal data being used for marketing or profiling, or on the basis of our or a third party’s legitimate interests;
f. the right to restrict how your personal data is used; and
g. the right to be forgotten, which allows you to have your personal data erased in certaincircumstances (though this is not an absolute right and may not apply if we need to continueusing it for a lawful reason).
If you would like further information about any of your rights or wish to exercise them, pleasecontact us using the details given in section 1.
Please keep in mind that there are exceptions there are certain exemptions under data protectionlaw which may limit the rights above in specific situations. and, though we will always try torespond to your satisfaction, there may be situations where we are unable to do so (for example,because the information no longer exists or there is an exception which applies to your request). If you are not happy with our response, or you believe that your data protection or privacy rightshave been infringed, you should contact the UK Information Commissioner’s Office, whichoversees data protection compliance in the UK. Details of how to do this can be found at www.ico.org.uk
We may update this Policy at any time. When we do, we will post a notification on the main pageof our website and we will also revise the updated date at the bottom of this page. We encourageusers to frequently check this page for any changes to stay informed about how we are helping toprotect the personal data we hold.
*Personal data is retained for six years following the last meaningful contact; however, as deletionsare carried out annually, data may remain on file for up to six years and 364 days.